Welcome to MUSC We’re dedicated to ensuring your satisfaction with every purchase. Please review our return policy carefully to understand your options and obligations regarding returns or product replacements.
You have 14 days from the date of your purchase to request a return or product replacement. If you encounter any issues or are dissatisfied with your purchase, please contact our customer service team within this timeframe to initiate the return process.
Conditions for Return:
– The item must be unused, undamaged, and in its original packaging.
– All tags, labels, and accessories must be intact and included with the returned item.
– Products that have been used or altered in any way are not eligible for return or replacement
Return Process:
To initiate a return or product replacement, please contact our customer service team at [Facebook Page] or [Instagram Account]. Provide your order number and details regarding the reason for the return. Our team will guide you through the process and provide instructions for returning the item.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
Refund or Replacement:
Upon receiving the returned item and verifying its condition, we will process your refund or replacement. Replacements will be shipped out promptly, subject to product availability.
Questions or Concerns:
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure your shopping experience with MUSC is enjoyable and hassle-free.
Thank you for choosing MUSC